Frequently Asked Questions

Why should I become a member of Southside Racing? 
Elevate your racing experience for the 2024/25 season and indulge in exclusive access to our Members’ Lounges at Cranbourne Racecourse and Sportsbet-Pakenham. Immerse yourself in the excitement of premier events like the Ladbrokes Cranbourne Cup and the Sportsbet Pakenham Cup. 
With over 60 race meetings annually at two fantastic racecourses, and three exceptional hospitality venues to explore, there has never been a better time to become a Southside Racing member! As a Member, relish special privileges such as member appreciation days, enticing food and beverage discounts, and access to exclusive race day package discounts. 
At Southside Racing, our mission is clear: to entertain, with a focus on our customers and community, while honouring the legacy of our heritage clubs. 
Secure your membership now for the 2024/25 racing season and prepare for an unforgettable journey on the bright side, #YourSide!
•    Free admission to all race meeting.
•    Complimentary racebook at each meeting.
•    Access to the dedicated Members’ Lounge, offering discounts and specials on food and beverages.
•    Free car parking at all race meetings.
•    Members’ e-news subscription.
•    Participation in our YourSide Rewards Membership Program at Southside Racing Venues, starting as a Group 3.
•    Complimentary tea and coffee at all nonfeature race meetings.
•    Subsidised Membership prices on most dining and marquee packages.
•    Full voting privileges.

Does my membership application need to be ratified by the board to join as a new member? 
Yes, new members will have their application approved by the board at the next committee meeting. If your application is declined for any reason, you will receive a full refund.

How can I pay for a membership renewal?
Membership renewals can be purchased online with secure payment with a Visa or Mastercard. Please contact us for alternative payment methods.    

Are there members’ only facilities that I have access to on race day? 
Southside Racing Members have access to the dedicated Members’ lounge at Sportsbet-Pakenham and Cranbourne, offering discounts and specials on food and beverages.

How do I receive my discount for dining and events?
Please contact the club directly on 5996 1300 to receive your discount.

Can I bring children into the Members’ facilities? 
Children under the age of 18 are permitted into all Members’ areas if accompanied by an adult member. Members are reminded that they are responsible for the behaviour and dress standard of their guests and children at all times.

Is there a dress code in the Members’ facilities? 
We kindly ask members to dress to a standard suitable for the Member’s facilities. Club Management retains the right, at its sole discretion to refuse any member or guest access to enter or use the members’ areas that are not attired in line with this policy or do not have the appropriate ticket or pass. Please refer to our website for the complete dress code.

Who can use a Guest Pass?  
Guest passes can be used by any non-member you would like to bring on race day, it does not need to be the same guest each time. 

When will I receive my membership pack? 
Membership packs are normally sent 2-3 business days after purchase for confirmed members, please allow more time during the busy renewal period. If you would like to collect your membership pack on race day, please get in touch with us to arrange this. 

What happens if my card is lost or stolen? 
Membership cards can be replaced by contacting the club (service fee may apply). The old card will be cancelled and a new one will be issued. 

Is there a Members’ car park? 
No, we have ample on-site public parking to accommodate attendees. 

How long does a membership last? 
The membership season follows the racing season, which is 1 August – 31 July. We recommend renewing early in the season to maximise value from your membership. 

If I can’t attend a race day, can a friend or family member use my card? 
Unfortunately, your Southside Racing membership cards are not transferrable. If you have purchased a guest card(s) as part of your membership, your guest card(s) can be used by your friend or family.

I have a question that hasn’t been answered, how can I contact the club? 
Please contact us on (03) 5996 1300.